Crux of Case study in Organization Behaviour and personality assesment:

•It is a group of 6 people with each one being an expert in one domain each, they all gathered together for learning sessions. The coordination between them was  very well initially and they were having energetic and productive discussion.

•Spencer  had a bossy nature and started dominating the group and the team seemed to be complacent with it and the process moved from discussion-oriented to solution-oriented. Hence, the learning part of the discussion seemed to fade away.

•Interesting part of the situation came when spencer  left the group for BPE case , others seemed to be satisfied with the discussion and were able to have a productive session.

•The interaction between the four different personality types is what the case is all about and reaching a solution to Moyer’s dilemma is pursued through this personality analysis.

•Ultimately Moyer went to mentor  and asked him to be present during the discussion so as to analyse the situation and give suggestions.

Personality Type

Characteristics

Name

ESTJ

Dedicated, Reliable ,organizer, stubborn

Manning, Carter ,spencer

ENTJ

Confident, Intolerant , efficient ,impatient

Moyer, Ram Bajaj

INTP

Independent , Honest , open , laid back

William Stewart

ISFP

Unpredictable, passionate, sensitive

Marcus Pressley

•Passive acceptance by group of Spencer’s dominance which was due to 2 factors:

A)Spencer’s  Expertise in the domain of discussion

B)Personality type of spencer and its dynamics with other group members’ personality.

•Lack of interest and participation by group members due to their preoccupation with other activities.

•The difference between the personality of Spencer and Moyer lied in the fact that Moyer had intuitive personality and Spencer had  sensing personality. So, the thought process of Moyer was based on unconscious processes whereas Spencer was inclined towards routine and order and that reflected in conflicts.

•This is just one of the examples of the way personality differences lead to conflicts, by the similar logic Spencer had differences with other team members.

•Since Moyer was of Intuition type, she felt that by confronting Spencer she would be aggravating the conflicts that are already going on in the group.

•Also , her personality type was such that she was not feeling confident. She feared that confronting him would also affect the academic learning and they would not be able to survive examination.  So, she didn’t dare to confront Spencer initially.

•But, after gaining support from her group members she felt confident and now she should confront spencer.

•This is necessary but not sufficient condition for group’s survival. They all need to lighten Spencer’s dominance but simultaneously they also need to participate more in the group discussion to make it effective.